Successful Application of Technologies Centred around People Enabling Tools

About this Research Programme

We are excited to release people-centred research solutions, for the mining industry uptake/use, through the Successful Application of Technologies Centred Around People (SATCAP) programme. The programme aims to understand the effects, impacts and challenges relating to people in the mining modernisation process as can be understood from all stakeholders perspectives. This entails gaining an understanding of how mining stakeholders are affected and impacted by mining modernisation systems, processes, and technologies of the fourth industrial revolution (4IR) with an intensive focus on skills needs, job impacts, and stakeholder inclusion. SATCAP further lends support to mines around the ESG (Environmental, Social and Governance) agenda. Hence research solutions have considered critical (ESG) ‘social-related’ aspects. Guidelines are availed to support industry identified ‘social’ needs.

How will we enable data gathering for decision making on mines?

A web-based application has been developed for all mining responders to connect to the following Digital Applications (Surveys/Assessments): These are:

Training Needs Assessment Survey Tool

Digital Leadership Competency Assessment Tool

SMME
Engagement Tool

Community Needs
Assessment Survey Tool

Note: This is not a downloadable application, connectivity will be required to access the specific Survey/Assessment via the provided link.

Training Needs Survey Application

The Training Needs Assessment Survey Tool is used to understand the current skills profiles of communities and Small-Medium-Micro Enterprises (SMMEs) to influence decision-making on how to upskill, re-skill and/or cross-skill both communities and SMMEs.

Download Survey QuestionsDownload Guideline Here

Click on the video to learn more about completing this Survey

Digital Leadership Competency Gap Assessment Tool

The Digital Leadership Competency Gap Assessment illustrates how digitisation will have an impact on current versus future mining activities across the workforce – specifically across operators, supervisors, and managers.

Download Survey QuestionsDownload Guideline Here

Click on the video to learn more about completing this Survey

SMME/Local Supplier Communication and Engagement Digital Application

The SMME/Local Supplier Communication and Engagement Digital Application is focused on improving communications and information flows between local SMMEs/suppliers and mining companies on procurement matters.

Download Survey QuestionsDownload Guideline Here

Click on the video to learn more about completing this Survey

NGO Community Social Needs Application

The NGO Community Social Needs Application focuses on the socioeconomic needs and perceived future needs that will help the strategic thinking of mines and identify potential black industrialists and asset bases within their local community.

Download Survey QuestionsDownload Guideline Here

Click on the video to learn more about completing this Survey

SATCAP Tools Embedding Functionality

The digital survey tools are accessible through a cloud based open source application using Google Firebase and Javascript. The four survey tools are hosted in one application. The administrator and manager have a choice of only creating surveys for one survey tool or creating surveys for all four applications as per requirement. An end user or survey respondent will only have access to a specific survey via mobile or web interface and not interact with the survey administrator or viewing function.
The administrator or super administrator is responsible for enabling the functionality of the digital survey tools for the mine. The functionality includes adding new users, creating survey links and database administration and management. Please access the guidelines and video for installation of the survey.

Download the Google Firebase tool

Download the instructions

Watch the video for installation and set up

3RPS Change Management Blueprint

The 3PRS Change Management Blueprint assists and guides change leaders throughout the adoption process of any technology-related change initiative after the ‘Business Case’ for the new technology was completed and the decision was made to implement the specific technology. Note that the 3PRS Change Management Blueprint DO NOT replace the MOSH Leading Practices Adoption System but may be used either in support of the MOSH Leading Practices Adoption System or for the adoption of other modern technologies.

​The 3PRS Change Management Blueprint Tools consists of a Change Management Framework, Microsoft Excel Templates, and a Guide with a How-To Video for using the templates

3PRS Model Poster (A3)

Download Poster Here

3PRS Guideline

Download Guideline Here

3PRS How-To-Video

Download Video Here

3PRS Microsoft Excel Tool

Download Exel Tool Here

Environmental, Social and Governance (ESG) Impacts Lens Dashboard

Context: Addressing the social principle of the ESG agenda in mining modernisation

Mining modernisation is a transformative pursuit with profound goals: extending mine life, generating employment, boosting exports, catalysing socio-economic development, and fostering a more sustainable and environmentally responsible mining sector. Beyond enhancing safety and productivity, modernisation in mining may contribute to uplifting workforce and community livelihoods, while ushering in a new era of sustainable, safe, and responsible production.

Mines are grappling with getting a deeper understanding of the changes and impacts brought about by modernisation, specifically from the “Social” principle of the ESG (Environmental, Social, and Governance) agenda.  As South African mines align with global standards in technology and energy, it is imperative to understand the impact of mining modernisation on the workforce and surrounding communities. Added to this mix is the use of digital tools in a mine’s modernisation journey in an attempt to increase efficiencies and harness the power of information technology for real-time decision making.

This entails understanding the enduring social consequences of community development interventions, the impact of automation on workforce employment, and the efficacy of change management strategies in implementing new technology throughout the operation.

Environmental, Social and Governance (ESG) Impacts Lens Dashboard Application

The ESG Impacts Lens Dashboard aims to provide mines with a tool to measuring impacts with an integrated view of three sub-dashboards with focus on Socio-Economic Transformation Impacts  Evaluation, Impact of Automation and Change Impact Evaluation.  

Socio-Economic Transformation Impact Evaluation Dashboard: allows mines to visualise data around people/social-related needs for informed decision-making, analytics and allows for mines to put in place interventions, as per needs identified. Addressing community social needs by mines supports efforts in addressing SDGs. Capacity building and development may allow for addressing of skills needs to support new and alternative economies, post-mining, creating entrepreneurship opportunities, thereby allowing for economic growth and transformation.

Impact of Automation Dashboard: Mining modernisation has given rise to many questions about whether the workforce is appropriately skilled for the future. As mines progress on their digital transformation journey, focus is on the  impacts related to the workforce in terms of digital skills adoption; and on implementing automated processes and their associated impacts on the workforce.

Change Impact Evaluation Dashboard: Change impact evaluation tracks the mines progress in management of change and how the adoption of modern mining methodologies aligns with the strategic objectives of the organisation. The use of the CM Blueprint allows for clear communication of the rationale behind the changes and helps employees understand how the new methodologies contribute to the overall goals of the mining operation and impacts on people and process

Environmental, Social and Governance (ESG) Impacts Lens Dashboard

ESG Impacts Lens Dashboard Functionality

The data sources for the ESG Impacts Lens Dashboard includes integration from digital survey tools (JavaScript and Google Firebase and Excel workbook), and an Excel workbook data interface for additional data. An API in used to transfer data from digital surveys and system in built on a Microsoft Power BI platform.

The data sources for the dashboard include integration from the digital tools and an Excel workbook data interface for new data.

ESG Impacts Lens Dashboard Resources

Video resources

ESG Dashboard

Instructional videos

Application files

Excel workbook

Power BI Files

Guidelines and case studies

ESG Dashboard

Socio economic impact

Change management

Important:

Survey Tools for application of ESG Impacts Lens Dashboard

Socio-economic transformation impact evaluation

Impact of automation

Change impacts evaluation

Training- needs
assessment tool

Mines need an assessment to identify community current  and future training needs, to support shared value creation by empowering and developing post mining communities.

  • Enable mines to obtain an understanding of the baseline skills profiles of communities and SMMEs in mining communities.
  • Enable mines to assess the  appropriate training needs for modernization and towards supporting skills development in alternative economies.

Community social-needs
assessment
tool

Mines need an assessment to assess “real” socio-economic current and future needs of communities.

  • Enable mines to identify current and potential future social needs.
  • Enable mines with strategic thinking by being able to identify potential black industrialists and asset bases within their local community- for sustainable communities, post mining

SMME communications and engagement tool

Mines need to enable SMME participation in the supply chain and encourage localisation of procurement.

  • Enable SMMEs to self- manage their compliance, to ensure that they meet requirements for entry into local procurement supply chain.
  • Enable mines to make enterprise development and procurement policies and information accessible to all SMMEs.

Digital leadership competency assessment tool

Mines may not have a common understanding of digital leadership to drive digital transformation.

A digital leadership competency assessment does not seem to exist on mines.

  • Equip mines with a leadership competency assessment for operators, supervisors and managers.
  • Include a common understanding of digital leadership competence.

Change management blueprint for adoption of modern technologies

Mines need a people-centred user friendly change management system for the implementation of modern technologies.

  • The MOSH Adoption System is used by mines for adoption of leading practices- remains an industry imperative.
  • Equip mines with a change management blueprint for change leaders to drive change for the adoption of modern technologies with people and technology centred readiness included.
  • CM Blueprint is supplementary to the MOSH Adoption System.

To implement the socio-economic transformation impact evaluation dashboard use

To implement the impact of automation evaluation dashboard use

To implement the change impacts evaluation dashboard use